Hope Community Foundation is a registered nonprofit organisation based in Arusha, Tanzania, registered under the Societies Act CAP. 337 [R.E. 2002], Registration Number S.A. 17135. Our registered address is Plot 42, Uhuru Road, Arusha, Tanzania.

For any privacy-related enquiries, contact us at [email protected].

We may collect the following types of personal information:

• Contact details such as your name, email address, and phone number when you fill in a form on our website or contact us directly
• Donation information including transaction records where relevant to acknowledging your gift
• Programme participation details collected from community members and beneficiaries as part of our field operations
• Subscription preferences when you opt in to receive email communications from us
• Website usage data such as pages visited and time spent on site, collected via cookies and analytics tools

We do not collect sensitive personal data such as financial account details, government ID numbers, or health records through this website.

• Website contact and subscription forms
• Direct email or phone communication with our team
• In-person registration at community events or field programmes
• Donation transactions processed through third-party payment providers

We only collect information that is necessary for the purposes described in this policy. We do not purchase, rent, or source email lists from third parties.

We use your personal information to:

• Respond to enquiries and requests submitted through our website or by email
• Send programme updates, newsletters, and communications to subscribers who have explicitly opted in
• Issue donation receipts and tax acknowledgment letters
• Manage volunteer and programme participant onboarding
• Improve our website and understand how visitors engage with our content
• Comply with our legal and reporting obligations as a registered nonprofit

We will never use your information for purposes other than those stated here, and we will never sell or share your personal data with third parties for marketing purposes.

We send emails only to individuals who have explicitly opted in to receive communications from us. Every email we send includes a clear and easy unsubscribe link. If you choose to unsubscribe, we will remove your address from all active mailing lists promptly and no further emails will be sent to you.

Our email communications comply with the CAN-SPAM Act and where applicable, the General Data Protection Regulation (GDPR). Every email includes our full organisation name, physical address, and a statement explaining why you are receiving the message.

For individuals located in the European Economic Area, we process your personal data on the following legal bases:

• Consent — where you have opted in to receive communications from us
• Legitimate interests — to respond to enquiries, manage donations, and operate our programmes effectively
• Legal obligation — where processing is required to comply with applicable law

We operate in compliance with Tanzania’s data protection framework, including obligations under the Electronic and Postal Communications Act and relevant regulations governing the handling of personal data in Tanzania. We are committed to ensuring that personal data collected from Tanzanian community members and beneficiaries is handled responsibly, stored securely, and used only for the purposes for which it was collected.

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or delivering programmes, bound by confidentiality agreements
• With payment processors for donation transactions, under their own privacy policies
• Where required by law or in response to a valid legal request from Tanzanian or international authorities

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Donation records are retained for a minimum of seven years for accounting and legal compliance purposes. Email subscription records are retained until you unsubscribe or request deletion.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate or incomplete data be corrected
• Deletion — request that your personal data be deleted, subject to legal obligations
• Objection — object to the processing of your data in certain circumstances
• Unsubscribe — opt out of email communications at any time using the unsubscribe link in any email or by contacting us directly

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve performance. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date at the top. We encourage you to review this policy periodically.